Payment and Shipping Policy

Payment Policy

At Buddley we strive to provide a simple and secure payment experience. Below you will find our payment options and terms:

Available Payment Methods

  • iDEAL : For customers in the Netherlands.
  • Credit card : We accept Visa, Mastercard and American Express.
  • PayPal : Easy and secure online payments.

Secure Payment

  • All payments are processed via a secure SSL connection.
  • We do not store any payment information.

Billing

  • You will receive a digital invoice immediately after completing your order via email.

Payment problems

  • If there is a problem with your payment, please contact us at contact@buddley.com or call us on (+31) 850 604 150 .

Shipping Policy

We make sure your order gets to you quickly and safely. Here's everything you need to know about our shipping conditions:

Delivery times

  • Orders placed before 10pm on weekdays will be delivered the next day.
  • For Belgium and Germany, the delivery time is 2-3 working days.

Postage costs

  • EU countries : Free shipping on all orders

Shipping Partners

  • We work with reliable delivery services such as PostNL, DPD and DHL.

Track & Trace

  • Once your order has been shipped, you will receive an email with a Track & Trace link to track your package.

Delayed Delivery

  • In case of delays you will be informed as soon as possible. Please feel free to contact us if you have any questions.

International Shipping

  • We currently only ship within the European Union. For specific questions regarding international shipping, please contact us.

Damaged or Lost Packages

  • If your package arrives damaged or is not delivered, please contact our customer service immediately. We will be happy to solve it for you!

To ask?

For questions about payments or shipping, please contact our customer service: